Bruce Lee is an international event speaker, who brings practical business leadership, training and management experience gained from a great cross section of industries: Charter Bank branch management and Alberta Manager for the VISA credit card division of a Canadian Bank, Senior marketing representative for a fully integrated Canadian oil and gas company, As a senior executive recruiter, grew the company from 2 employees to over 20, and established a consultant/referral partner office in England Owned, managed a 24 hour a day, 365 days a year retail convenience store & gas bar business Currently Vice President Service Development for a health care training company, specializing in patient and staff engagement, special projects and a focus on patient satisfaction survey measurement tools Active on several community associations in a leadership / board member role Is active outdoors hiking mountains, and is a regular blood donor, with 527 donations to date, and twice was a non-related bone marrow donor. Bruce has been providing education keynotes, workshops and webinars all across North America full time for over 40 years. He now follows his passion – working with individuals and organizations to fast track and maximize the results they need to grow their careers, enhance their business success and lead a fuller personal life. He shares practical, real-life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles and tools to support the content and measure skill levels. The focus is on improving engagement and teambuilding with the added value of aligning corporate strategy to create high performance employees. The results are increased engagement and productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training? In 2016 Bruce published his first book: Why Trust Me? Making Trust Your Competitive Edge. A free PDF version of this book is one of the many complimentary resources Bruce offers at the conclusion of every webinar. There is also a special series of complimentary resources offered if you are in health care.